The Dolphin 7200 uses a DOS operating system, which has a filename limit of 8 characters plus a 3 character file extension. For this reason, Program File names must be 8 characters or less. If the program file name is longer than 8 characters, ITScriptNet converts the filename using Microsoft Windows short filename conventions. For example, if your ITB filename is InventoryProgram.ITB, it might be changed to Invent~1.ITB on the 7200. However, your AutoDownload server would be configured to use the full program name. This causes the terminal and server to be unable to communicate.

To resolve this issue, ensure that all programs used on the Dolphin 7200 have ITB file names of 8 characters or less.